Getting you the full fitted bathroom of your dreams is our priority. That’s why we will provide the bathroom design and installation service you deserve. It is a big investment – and you expect it to be perfect.
Margaret in Tiverton said: “I found H2H Interiors to be totally customer focused with a “can do” attitude. The team who installed my bathroom and en-suite were well organised, polite and flexible in their approach.”
1. Visit you at home for a bathroom design appointment.
2. Prepare 3D designs and a detailed quote.
3. Provide advice on all available products, fixtures and fittings within our showroom.
4. Schedule your installation in with our in-house team.
5. Book an installation survey to finalise your specification.
6. Order and store all products and materials.
7. Project manage the installation from start to finish.
8. Maintain communication every step of the way with you and our fitting team.
9. Clean up at the end of every day.
10. Be available if you have any questions or concerns.
The bathroom design stage
You can see many of the styles and quality of the finish in our showroom. But it’s your home – not our showroom that’s important. That’s why we’ll visit you at home to carry out a design appointment.
It’s a free bathroom design and quote service, with an experienced designer. A home visit will allow us to learn more about your renovation.
We’ll have a detailed discussion, and measure up the existing bathroom. We’ll offer expert help and advice on the way and, in most cases, provide you with an idea of cost.
A detailed quote and CAD visuals
The next stage – if you’re happy to proceed – is to invite you to our bathroom showroom in Tiverton where we’ll provide you with a detailed quote and CAD (computer designed) 3D visuals. This will give you a better idea of how your fitted bathroom will ultimately look.
If you decide our service is not for you, you’ll never be pressured to proceed.
Sound advice on all products and fixture choices
In the showroom we’ll hope to finalise your product choices. You’ll have time to explore the wide range of options we have available. We’ll be happy to advise – from statement features and fixtures through to the finishing touches such tiling and accessories.
When you’re happy with your choices we’ll provide you with an exact cost for the installation, so you can make an informed choice about whether to proceed.
At that point of order we typically require a 15% deposit, payable by credit card.
Bathroom ordering and supply
We’ll order everything required – some of which may be in stock – and schedule the project in with our installation team. We’ll also agree the likely installation date. From here your project will remain with our design team for job preparation.
Booking an installation survey
Once prepared your project file will be passed onto the installation team and the installations surveyor will arrange a final site visit with you. The purpose is to confirm and check your final specification, including measurements, products, and fixture choices, prior to ordering. We can then confirm the installation date and ensure all materials are ready for your project to start.
We will take delivery and store most items in our warehouse, but in some instances we may ask for certain deliveries to be made directly to you while works are in progress.
Fitted bathroom installation
Project manage your transformation
We will arrive at the agreed time and will initially spend time sheeting up to protect your carpets and flooring before the project starts in earnest. Let us know if there are things we should consider such as babies, pets and nosy neighbours!
We will project manage and co-ordinate the order of works, including removal of your existing bathroom, first and second fix (plumbing and electrics), installation of new fixtures, final checks and project sign off.
Half way through the project we will request a 50% interim payment which is payable by cheque, BACS or direct debit.
We’ll be sure to keep you in the loop every step of the way.
Should any unforeseen problems arise these will be discussed with you before any action is taken. Rest assured that we will tidy up at the end of each day and we’ll never leave you without a working toilet.
Throughout the project we will be on hand to answer any questions. If at any point you wish to speak to us we will be happy to assist. Ensuring you’re happy is our priority.
Aftercare is paramount
We provide a 12 month warranty on our workmanship, complemented by manufacturers’ warranties for products specified and sold. If any issues arise at any time we encourage you to contact us so and we will get the matter resolved quickly and efficiently.
We raise your final invoice – for the remaining 35% which is payable by cheque, BACS or direct debit – only once your project is finished, signed off and you are 100% happy with the work.
Are you ready to see what’s possible? To book a visit to our showroom and get the process started, click here.
